JP Waterproofing LimitedJP Waterproofing

Privacy & Cookie Policy

Effective Date: May 2026

1. Introduction

JP Waterproofing Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and securely store the personal data you provide when using our website or contacting us for our flat roof and waterproofing services.

2. The Data We Collect

When you request a quote or contact us via our website, we may collect the following information:

  • Identity Data: First name and last name.
  • Contact Data: Phone number, email address, property postcode, and billing address.
  • Project Data: Details about your property, roof, or basement to provide an accurate estimate.
  • Technical Data: IP address, browser type, and standard website analytics (via cookies).

3. How We Use Your Data

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Contractual Obligation: To provide you with a requested quote, carry out site surveys, and execute waterproofing services.
  • Legitimate Interests: To improve our website, manage our business records, and respond to your inquiries.

4. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or warranty requirements.

5. Your Legal Rights

Under UK data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@jpwaterproofing.co.uk.

6. Cookie Policy

Our website uses standard functional and analytical cookies to ensure the website runs smoothly and to help us understand how visitors interact with our site. You can set your browser to refuse all or some browser cookies.